Terms of Service

These Terms of Service ("Terms") govern all interactions between Yleryler ("we," "us," or "our"), operating under the domain yleryler.com, and any business entity or individual acting in a professional commercial capacity ("you" or "Client") who accesses our website, requests a quotation, or places an order.

Our services are strictly business-to-business (B2B). By engaging with us, you represent and warrant that:

• You are acting on behalf of a legally registered business entity, organization, or as a professional sourcing agent;
• You have the legal authority to enter into binding commercial agreements;
• You are not purchasing products for personal, household, or consumer use.

We reserve the right to decline inquiries or orders from any party that does not meet the above eligibility criteria.

Yleryler specializes in the design, manufacture, and export of customized stainless steel jewelry. Our core offerings include:

• OEM/ODM Manufacturing: Custom production based on client-supplied designs or specifications developed collaboratively with our team;
• Private Label & Branding: Application of client logos, marks, and branding via laser engraving, screen printing, enamel, or other approved methods;
• Custom Packaging: Bespoke tags, boxes, polybags, and export cartons;
• Wholesale Supply: Standard unisex stainless steel jewelry in full sizes for bulk purchase;
• Product Development: Sampling, prototyping, and design consultation services.

All product images, descriptions, and specifications displayed on our website are for reference purposes only. Actual products may vary slightly due to manufacturing tolerances, material batches, and screen color rendering. Final product specifications are confirmed in writing prior to production.

All business engagements begin with a formal inquiry submitted via our website, email, or direct communication. The following process applies:

• Quotation: We will issue a written quotation based on your stated requirements. Quotations are valid for 30 days from the date of issue unless otherwise stated, and are subject to change due to raw material fluctuations or order specification changes;
• Order Confirmation: An order is only confirmed upon receipt of a signed Purchase Order (PO) or written acceptance of our quotation, and receipt of the agreed deposit payment;
• Minimum Order Quantity (MOQ): MOQs vary by product type and customization level. Specific MOQs will be stated in the quotation;
• Order Changes: Modifications to confirmed orders must be submitted in writing. Changes may affect pricing, lead times, and deposit requirements. We cannot guarantee acceptance of changes once production has commenced.

All prices are quoted in United States Dollars (USD) unless explicitly agreed otherwise. Prices are exclusive of applicable taxes, duties, freight, and insurance unless stated in the quotation.

• Deposit: A deposit of 30%-50% of the total order value is required to initiate production, as specified in the quotation;
• Balance Payment: The remaining balance is due prior to shipment, unless a different payment schedule has been agreed in writing;
• Accepted Methods: Bank wire transfer (T/T), PayPal (for smaller orders), and other methods as mutually agreed;
• Late Payment: We reserve the right to delay shipment or cancel an order if payment is not received within the agreed timeframe. Any bank charges or transaction fees are the Client's responsibility;
• Price Validity: Quoted prices are subject to revision if order quantities, specifications, or material costs change before order confirmation.

We offer a fast sampling process to ensure product specifications meet your requirements before bulk production begins.

• Sample Fees: Sample production fees apply and will be quoted on a case-by-case basis depending on complexity and customization level;
• Sample Fee Deduction: Sample fees are fully deductible from the subsequent bulk order value, provided the bulk order is confirmed within 90 days of sample approval;
• Shipping Costs: Sample shipping costs are borne by the Client unless otherwise agreed;
• Sample Approval: Bulk production will only commence after the Client provides written approval of the sample. Any changes requested after approval may incur additional costs and extend lead times;
• Lead Time: Standard sample lead time is 7-15 business days from order confirmation, subject to design complexity.

Production lead times are confirmed at the time of order and depend on order quantity, product complexity, and current production capacity.

• Standard bulk production lead times range from 20 to 45 business days after deposit receipt and sample approval;
• We support phased delivery arrangements for large orders. Details must be agreed in writing prior to production commencement;
• Lead times may be affected by national holidays (including Chinese public holidays), force majeure events, or delays caused by late Client approvals. We will notify you promptly of any anticipated delays;
• We are not liable for delays arising from circumstances beyond our reasonable control.

We ship internationally from our facility in Yiwu, Zhejiang, China. The following terms apply:

• Incoterms: Default shipping terms are FOB (Yiwu) unless otherwise agreed. EXW, CIF, and DDP terms are available upon request and must be confirmed in writing;
• Freight & Insurance: Unless stated otherwise, freight charges and cargo insurance are the Client's responsibility under FOB terms;
• Customs & Import Duties: The Client is solely responsible for all import duties, taxes, and customs clearance in the destination country;
• Shipping Documentation: We will provide standard export documentation including commercial invoice, packing list, and bill of lading. Additional certifications (e.g., SGS, COO) are available upon request and may incur additional fees;
• Risk of Loss: Risk of loss or damage passes to the Client upon handover to the freight carrier at the point of origin, under FOB terms.

We maintain rigorous quality control processes across all production stages to ensure products conform to agreed specifications.

• All products undergo in-house quality inspection prior to shipment, including dimensional checks, surface finishing review, and functional testing where applicable;
• We hold SGS certification and can provide relevant test reports upon request. Eco-friendly and compliance-certified materials are available;
• Third-Party Inspection: Clients may arrange third-party pre-shipment inspection at their own cost. We will cooperate fully with such arrangements, subject to advance notice;
• An industry-standard acceptable quality level (AQL) tolerance applies. Minor variations within this tolerance do not constitute defects;
• Photographic evidence of completed production and packaging will be provided prior to shipment upon request.

As a manufacturer of custom-made products, our return and claims policy reflects the bespoke nature of our work.

• Defect Claims: All quality claims must be submitted in writing within 14 calendar days of confirmed delivery, accompanied by photographic or video evidence of the defects;
• Eligible Defects: Claims are accepted for manufacturing defects that materially deviate from approved samples or confirmed written specifications;
• Resolution Options: Upon verification of a valid claim, we will offer, at our discretion: replacement production, partial credit, or a refund proportional to the defective quantity;
• Non-Eligible Returns: We do not accept returns for custom-produced goods where the Client has changed their requirements after sample approval, or for issues arising from the Client's own design files or instructions;
• Shipping Damage: Claims for goods damaged in transit must be filed with the carrier. We will assist with documentation as reasonably practicable.

Both parties acknowledge the importance of intellectual property rights in the context of OEM/ODM manufacturing.

• Client-Owned IP: All logos, trademarks, designs, and artwork submitted by the Client remain the exclusive property of the Client. By submitting such materials, the Client warrants they hold the necessary rights and grants us a limited license to use them solely for the purpose of fulfilling the order;
• Our IP: All original designs, molds, tooling, and production processes developed independently by Yler remain our sole property, unless a written agreement specifying exclusive ownership transfer has been executed and full mold/tooling fees have been paid;
• Third-Party Rights: The Client is solely responsible for ensuring that designs and branding submitted for production do not infringe upon any third-party intellectual property rights. We accept no liability for infringement claims arising from Client-supplied designs;
• Portfolio Use: We may use images of completed products for our portfolio, catalog, and marketing materials unless the Client requests confidentiality in writing prior to order confirmation.

Both parties agree to treat all non-public information exchanged in the course of business as confidential, including but not limited to product designs, pricing structures, business plans, and client lists.

• Confidential information shall not be disclosed to any third party without prior written consent from the disclosing party;
• This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law;
• For Clients requiring a formal Non-Disclosure Agreement (NDA), we are happy to execute one prior to sharing detailed technical information. Please contact us to arrange this.

To the fullest extent permitted by applicable law:

• Our total liability to the Client for any claim arising out of or in connection with an order shall not exceed the total value of that specific order;
• We shall not be liable for any indirect, consequential, special, incidental, or punitive damages, including loss of profits, loss of business, or loss of anticipated savings;
• We are not responsible for delays, failures, or damages arising from force majeure events, including but not limited to natural disasters, government actions, pandemics, port strikes, or supply chain disruptions;
• The Client assumes full responsibility for compliance with all applicable laws and regulations in the destination market, including product safety standards, labeling requirements, and import regulations.

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

• Amicable Resolution: In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiation within 30 days of written notice of the dispute;
• Arbitration: If negotiation fails, disputes shall be submitted to binding arbitration under the rules of the China International Economic and Trade Arbitration Commission (CIETAC), with proceedings conducted in Mandarin or English as mutually agreed;
• The arbitral award shall be final and binding on both parties.

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon publication on our website with an updated "Last Updated" date.

Your continued use of our website or engagement in business with us following any modification constitutes your acceptance of the revised Terms. We encourage you to review this page periodically. For material changes affecting existing orders, we will endeavor to notify affected Clients directly.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us through any of the following channels: